General Questions

Do cleaning kits come with my firearm?
Unfortunately cleaning kits are no longer provided with any IWI firearms.
Thu, 30 Apr, 2020 at 2:28 PM
Where can I purchase IWI firearms?
 IWI US is currently supplying the US market through wholesale distributors. You can refer your local FFL Dealer to them to obtain IWI firearms. You can fi...
Thu, 21 Apr, 2022 at 12:59 PM
What kind of warranty does IWI US, Inc. offer?
 IWI US, Inc. offers a 5 Year Limited Product Warranty, (Warranty Registration) commencing from the date of initial retail purchase.
Thu, 21 Apr, 2022 at 1:01 PM
How do I request service/warranty/repair work for my IWI US, Inc. firearm?
 If you believe repair work or service is required for your IWI US, Inc. firearm please fill out our firearm return form that can be found here. 
Thu, 21 Apr, 2022 at 1:07 PM
If I live in Canada, will I be able to order from IWI US, Inc.?
Unfortunately due to ITAR rules IWI US, Inc. is only able to ship products within the United States.
Wed, 20 May, 2020 at 8:51 AM
How can I obtain an IWI US catalog?
You can download a digital version of any catalogs we have made here. We do not produce physical copies.
Thu, 21 Apr, 2022 at 1:02 PM
How can I obtain a manual for an IWI US, Inc. firearm?
IWI firearms do not come with a printed manual. You can download a digital version here. 
Thu, 21 Apr, 2022 at 1:05 PM
Does IWI US, Inc. offer tours of its Middletown, PA facility?
 IWI US, Inc. is an ITAR manufacturing facility and is not open to the general public for tours of any kind.
Wed, 20 May, 2020 at 9:12 AM
Am I able to purchase small parts such as springs, screws, firing pins, etc.?
 Yes, these items are available on our web store here.
Thu, 21 Apr, 2022 at 1:06 PM